IT SUPPORT IN  BAKERSFIELD CA.

Need help with your business computers or network? Second Star Technologies provides IT support for businesses in Bakersfield and Kern County. We’ll discuss the problem and explain the proposed work. You can then choose a support arrangement that fits your needs.

WHAT IS A MANAGED SERVICE PROVIDER?

Guide to Managed IT Services

This guide explains managed IT services and the tasks a provider may handle. Use it to prepare questions about support coverage, security responsibilities, and cost before comparing proposals.

Download free guidebook

Services

COMPREHENSIVE IT SOLUTIONS

Backup & Recovery

Backup coverage and recovery planning for business files, email, applications and systems.

Explore Backup and Recovery

Computer Repair

Troubleshooting, repairs and upgrade options for business desktops and laptops.

Explore Computer Repair

VoIP

Business phone systems and calling features, with setup and support from SST.

Discuss VoIP

Cloud Services

Cloud storage and collaboration tools, with access, licensing and support planning.

Discuss Cloud Services

Email Protection

Spam filtering, phishing protection and email threat detection for your team.

Explore Email Security
Request Business IT Support

Service Tiers

IT SUPPORT AND MANAGED TIERS

Break/Fix

On-site, per-incident hardware, software, and network troubleshooting and repair.

  • Free Assessment.
  • No charge if the issue isn't resolved.
  • Cost estimated per hour.

Call for Details

Request Business IT Support

Remote Managed

Ongoing system and network monitoring, Windows updates, and business-hours remote support for systems covered by your agreement.

  • 24/7 System and Network Monitoring.
  • Automated Windows Patching and Updates.
  • Business Hours Remote Support Included.

Call for Details

Request Business IT Support

Fully Managed

A broader managed support arrangement covering the Remote Managed features and additional support and labor for covered systems. Coverage, hours, and exclusions are defined in your agreement.

  • Everything in Remote Managed.
  • 24/7 Remote Support.
  • Labor for All Managed Systems.

Call for Details

Request Business IT Support

Free Quote and Assessment

FREE CYBER-INSURANCE ASSESSMENT & QUOTE

Cyber-Insurance Assessment

Review your business’s backup procedures, endpoint protection, multifactor authentication, and incident response planning before discussing coverage with a qualified insurance agent.

  1. Share basic business details and answer a short security questionnaire.
  2. Review your current safeguards without intrusive network scans.
  3. Discuss available coverage and quotes with a qualified insurance agent.

There is no charge for the assessment or quote request. Review our cybersecurity services or use the form below to request an assessment.

Schedule Assessment

Latest Blog Posts

Check out our latest blog posts.

Office workstation and manufacturing shop floor with Second Star Technologies IT support branding.
Business IT

IT Support for Bakersfield Manufacturers: Office and Shop Floor

{% module_block module "blog_post_audio" %}{% module_attribute "child_css" is_json="true" %}{}{% end_module_attribute %}{% module_attribute "css" is_json="true" %}{}{% end_module_attribute %}{% module_attribute "definition_id" is_json="true" %}{% raw...
Learn More >>
Business laptop with cloud folders, permission symbols and a file-access review checklist.
Business IT

Before You Enable Copilot: Review Microsoft 365 File Access

Before enabling Microsoft 365 Copilot for work, review who can access your SharePoint and OneDrive files, including access through Teams, groups and sharing links. Microsoft says Copilot surfaces work content within the signed-in user's existing permissions. Broad or outdated permissions can...

Learn More >>
Business recovery test checklist beside a laptop, backup storage and stopwatch
Business IT

How to Test Business Recovery Beyond Restoring a File

To test business recovery, restore a selected business task in an isolated environment and have an authorized user complete it. Include the accounts, network services, applications and data that task needs. Check the restored environment before considering any return to production. Record the time...

Learn More >>

About

BAKERSFIELD STRONG SINCE 2011

Laptop, network switch and organized tools on an IT workbench

Founded in 2011, Second Star Technologies provides business IT support in Bakersfield and Kern County. Brandon Phipps owns and leads the business. Our work includes computer and network troubleshooting, managed IT, cybersecurity, and backup and disaster recovery planning. We help businesses understand technology problems and choose practical support arrangements.

Business Technology Services

Business Computer Repair in Bakersfield

When a business computer, application, or network connection stops working, we help identify the problem and discuss repair options. Support includes hardware and software troubleshooting and business network issues. Remote or on-site work depends on the problem, your location, and the support arrangement.

Explore business computer repair services or request help with a business computer problem or call (661) 769-6145.

Learn about Brandon Phipps and Second Star Technologies, or discuss your business IT needs.

We have been working with Second Star Technologies for a number of years, and they came highly recommended. Brandon is very proactive with his customer service and offers practical and affordable solutions for all our IT needs.

MaryAnn Froehlich
Customer testimonial

FAQ

FREQUENTLY ASKED QUESTIONS

What services does Second Star Technologies offer?
We provide Managed IT Services, cybersecurity, VoIP solutions, data backup, cloud services, and IT support for businesses in Bakersfield, CA.
How can your Managed IT Services help my business?
Our Managed IT Services offer proactive monitoring, network management, and 24/7 support to reduce downtime and improve productivity for your business.
Do you offer data backup and disaster recovery?
Yes, we provide secure data backup and disaster recovery solutions to protect your business from data loss and ensure fast recovery during emergencies.
What industries do you specialize in?
We specialize in supporting businesses in industries like oil and gas, healthcare, manufacturing, and professional services throughout Bakersfield, CA.
What is included in your cybersecurity services?
Our cybersecurity services include advanced threat detection, malware protection, email security, and network security to safeguard your business data.
Why should I choose Second Star Technologies?
Since 2011, we’ve delivered reliable IT solutions tailored to meet each client’s unique needs, with a focus on professionalism, integrity, and customer satisfaction.
How do I get started with your services?
Contact us today to schedule a free consultation. We’ll assess your IT needs and recommend the best solutions to support your business goals.

Testimonials

WHAT OUR CLIENTS SAY

We have been working with Second Star Technologies for a number of years, and they came highly recommended. Brandon is very proactive with his customer service and offers practical and affordable solutions for all our IT needs.

Froehlich Homes logo
MaryAnn Froehlich

Second Star Technologies came highly recommended. We've been using their services going on 2+ years and couldn't be happier. Customer service, updates, troubleshooting and everything else tied in to IT service expectations have met and more.

Thompson Tank Logo
Josh Thompson

I have been doing business with Brandon for over 15 years and have always found Second Star to be professional and more importantly proactive. The second star team is always available to solve any problems that arise with up to date remote technology.

Vanguard Cleaning Systems Logo
Jeff Sorrell

Given my utter lack of computer literacy and know-how, I have been fortunate to have Brandon and Second Star provide me with both hardware and software solutions to my various computer needs, both at home and office for the past few years; he has been a reliable life-saver.

Law Office of Ray T. Mullen Logo
Ray T. Mullen, Esq.

I have been working with Second Star Technologies for about four years now. They are very hands on and hard working when it comes to their clients. Other than the good customer service, I really like that they talk in terms that are easy to understand when using new/existing software we need for our sales driven business. I have recommended Second Star Technologies to many other businesses.

Vanguard Cleaning Systems Logo
Casey Sorrell

We have used Second Star for over 15 years. They see to all of our IT needs, both hardware and software. They are very proactive in keeping our systems up to date, looking at ways to streamline our systems and stay within budget.

MMI Services Inc Logo
Roxanne Campbell

Service Area

Business IT Support in Bakersfield and Kern County

Second Star Technologies serves businesses in Bakersfield, Taft, Oildale, Arvin, Shafter, and surrounding Kern County communities. Services include computer and network troubleshooting, managed IT, cybersecurity, and backup and recovery planning.

Remote and On-Site Support

Remote support and on-site work depend on the issue, location, and support agreement. Contact us to confirm coverage for your business and discuss the systems you need supported.

Ask about IT support in your area or call (661) 769-6145.