Skip to content
Second Star Technologies IT Support Bakersfield CA Logo
Menu
Home
Services
About UsContact UsBlog(661) 769-6145

Business Backup and Recovery in Bakersfield

Keep recoverable copies of the systems and files your business depends on. Second Star Technologies supplies and manages backup solutions for Microsoft 365, business computers, servers, and supported cloud workloads.

Backup and Recovery Managed by SST

Lost files and failed systems can stop everyday work. Second Star Technologies offers business backup and recovery services for Bakersfield and Kern County companies. We help protect your email, files and applications, manage backup jobs and check that recovery works. You work with SST for setup, support and help restoring the information your business needs.

We build your plan around the work you need to resume, with clear coverage, storage and recovery priorities. Our backup services use Veeam technology, with SST as your service and support contact.

Explore Our Data Protection Services

Microsoft 365 Backup

We back up supported business email, OneDrive files, SharePoint sites and Teams data. Recover deleted or changed content with protected users, retention and restore options matched to your business.

Discuss this service

Computer and Server Backup

We protect supported physical computers, virtual servers and business applications. Our service includes choosing suitable backup and recovery methods, from individual files to full-system restores.

Discuss this service

Cloud Workload Backup

We offer backup for supported AWS, Microsoft Azure and Google Cloud workloads. We review the systems, storage and permissions needed to recover your cloud services.

Discuss this service

Salesforce Data Protection

We offer backup for supported Salesforce data and metadata. We review what needs protection, set retention and agree on recovery checks for your business records.

Discuss this service

Identity Backup and Recovery

We protect supported Microsoft Entra ID directory objects and configuration. Identity recovery helps restore the account information and settings your business relies on, alongside mailbox and file backup.

Discuss this service

Kubernetes Application Backup

We assess backup and recovery for supported Kubernetes applications and data. We check cluster compatibility, storage and application dependencies before agreeing on protection and restore testing.

Discuss this service

Protected Backup Storage

We plan local, offsite and cloud storage for recovery copies. Available controls include encryption, immutable retention and separate access, with capacity and location selected for your recovery needs.

Discuss this service

Backup Management and Restore Testing

We monitor backup jobs, follow up on failures and report on protection. We also test selected restores and business tasks, record the results and address gaps in the recovery plan.

Discuss this service

Cyber Recovery Readiness

We help prepare for ransomware recovery with readiness reviews, protected copies and recovery planning. We can arrange specialist assessments and incident response options, with scope, eligibility and terms reviewed before enrollment.

Discuss this service
Microsoft 365

Recover Business Email and Shared Files

We offer backup for supported Exchange Online mailboxes, OneDrive files, SharePoint sites and Teams data. We identify protected users and shared resources, set retention and storage, and agree on who can request restores.

We help recover supported content after deletion, unwanted changes or an attack. Directory configuration and identity recovery can be included as separate coverage.

Servers and Cloud

Protect Computers, Servers and Cloud Workloads

We assess supported computers, virtual machines, databases and file storage, along with AWS, Microsoft Azure and Google Cloud workloads. We choose backup methods and recovery destinations that fit your systems.

Your plan includes the protected data, storage, access and ongoing management. We check application compatibility and dependencies before relying on a recovery method.

Apps and Identity

Protect Business Applications and Account Settings

We offer protection for supported Salesforce data and metadata, Microsoft Entra ID directory objects and configuration, and Kubernetes applications and data.

We review each environment before setup, including permissions, dependencies, retention and restore limits. Your proposal names the applications and identity services included.

Secure Storage

Keep Protected Recovery Copies

We plan suitable local, offsite and cloud storage for your backups. Services can include encryption, immutable retention, separate backup administration and capacity checks.

We agree on storage location, retention and recovery charges. Protected copies support recovery alongside our cybersecurity services for email, accounts, devices and networks.

Recovery Testing

Manage Backups and Test Recovery

We offer setup, backup-job review, failure follow-up, storage checks and reporting. We also scope recovery tests that restore a selected business task in isolation and check its accounts, network connections, applications and data.

We record the recovered data point, elapsed time and failed steps, then assign corrections and plan a retest. Our recovery readiness guide explains the business decisions to make before an outage.

Working with SST

Your Backup and Recovery Contact

SST helps choose, set up and manage your protection and is your contact for service and recovery requests. We resell Veeam products and use that technology to support our backup services, including suitable cloud storage, monitoring and recovery tools.

We can also arrange specialist cyber readiness guidance, assessments and response options through Veeam Cyber Secure. These services have separate eligibility and contract terms. Response retainers and any warranty are included only when expressly stated in your agreement.

Your service plan identifies protected workloads, licensing, storage, job review, reporting, support hours and restore responsibilities.

Choose the Coverage Your Business Needs

Review what we protect, how we manage it and the recovery work available through SST.

Build Your Backup and Recovery Plan

Choose the systems and recovery services your business needs. We’ll explain setup, ongoing support and costs.

Cyber Recovery Readiness

Request a Quote

Protect backup copies and prepare a recovery path for important business systems.

  • Immutable storage and access separation where supported.
  • Malware scanning and recovery-point checks with suitable licensing.
  • Recovery priorities and isolated restore testing scoped to your environment.
Request Business IT Support

Microsoft 365 Backup

Request a Quote

Separate recovery protection for supported business email and files.

  • Exchange Online, OneDrive, SharePoint and Teams coverage.
  • Cloud service or suitable self-managed deployment.
  • Users, retention and restore work listed in your quote.
Request Business IT Support

Cloud and Application Backup

Request a Quote

Extend protection to supported cloud workloads and business applications.

  • Cloud infrastructure, file storage, and supported databases.
  • Salesforce, identity, and Kubernetes options assessed on request.
  • Product fit, recovery dependencies, and ongoing work confirmed in writing.
Request Business IT Support

Computer and Server Backup

Request a Quote

Protect the computers, servers, and applications that hold your business information.

  • Supported physical computers and virtual machines.
  • File, system, and application recovery options.
  • Backup schedules, storage, and management defined in your quote.
Request Business IT Support

Create an Effective Disaster Recovery Plan

Creating an Effective Disaster Recovery Plan for Businesses book cover

Creating an Effective Disaster Recovery Plan for Businesses

$2.99

This guide walks through disaster recovery planning for businesses. It covers the decisions and steps involved in preparing for an outage and restoring work. Use it as a starting point, then adapt the plan to your systems, responsibilities, and recovery priorities.

View the disaster recovery planning guide

Backup and Recovery Questions

Clear answers about coverage, management, and getting back to work.

What does Microsoft 365 backup cover?

It can protect supported Exchange Online mailboxes, OneDrive files, SharePoint sites, and Teams data. Exact content, retention, and restore options depend on the selected service. We’ll list included users and resources in your quote. Microsoft Entra ID backup is a separate coverage decision.

Where are backup copies stored?

Options include suitable local storage, offsite repositories, and cloud backup storage. We’ll agree on the location, retention, access controls, and capacity for each workload. Your quote identifies storage and recovery charges.

Can backups help us recover from ransomware?

Protected recovery copies can help restore data after an attack. Supported options include immutability, malware detection, and scanning recovery points before restoration. Recovery also requires containment and checks on the restored systems. We’ll define the backup controls and recovery work included in your service.

Can backup records support insurance or compliance reviews?

Backup settings, retention records, job reports, and restore-test results can help document your controls. Your insurer or other responsible adviser must confirm the evidence required. We can scope the technical reporting needed for that review.

Can you protect onsite and cloud systems together?

Yes. We can assess both environments and select appropriate backup products for each. The plan needs to account for supported applications, storage, connectivity, account access, and the order in which systems must return to service.

How are backup copies protected?

Depending on the service, controls can include encryption, multifactor authentication, separate administrator access, and immutable retention. We’ll identify the controls supported by your selected products and who manages the settings and credentials.

Can coverage grow with our business?

Coverage can be reviewed as users, devices, applications, and data volumes change. Tell us about new systems before relying on them so we can check licensing, backup capacity, retention, and recovery requirements.

Do you manage backups and test restores?

Backup management and restore testing are available to scope in your quote. We’ll assign responsibility for job review, failed backups, reporting, recovery requests, and test results, along with support hours and escalation contacts.

How quickly can we recover?

The time depends on the affected system, available copies, data volume, infrastructure, and incident conditions. We’ll discuss your target recovery time and tolerable data loss, then scope tests that show what your environment can achieve.

What can Second Star Technologies back up?

We offer backup for Microsoft 365, supported computers and servers, cloud workloads, Salesforce, Microsoft Entra ID and Kubernetes applications. SST helps select, set up and manage your protection and is your contact for support and recovery requests. We use Veeam technology for our backup services.

What Our Clients Say

A client’s experience with our IT support.

Brandon has been our IT professional for many years now and has done a great job of keeping our servers, desktops, laptops, and network up and running. He is quick to respond when we have any computer issues.

Doyle Hibler, Western Power and Steam

Let’s Plan Your Backup Coverage

Tell us about your email, files, applications, and business systems. We’ll discuss suitable protection and put the covered workloads, costs, and management responsibilities in writing.

I have been doing business with Brandon for over 15 years and have always found Second Star to be professional and more importantly proactive.

Jeff Sorrell
Customer testimonial, excerpt