How to Protect Your Business from Phishing Attacks

How to Protect Your Business from Phishing Attacks

Phishing attacks are social engineering scams that use fraudulent emails or text messages to trick recipients into revealing personal information, such as passwords, credit card numbers, or social security numbers. The emails or text messages will often appear from a legitimate source, such as a bank or credit card company. A phishing attack aims to get the recipient to click on a malicious link or open an infected attachment, installing malware on the recipient's computer.

What is a Phishing Attack?

Phishing attacks can have a significant impact on businesses. If a phishing attack is successful, the attacker may be able to steal personal information from employees, customers, or partners. This information can then be used to commit identity theft, fraud, or other crimes. In addition, phishing attacks can damage a business's reputation if customers or partners believe the company has been hacked.

Protecting Your Business From Phishing Attacks

There are several steps that businesses can take to protect themselves from phishing attacks, including:

  • Educating employees about phishing attacks: Employees should be trained to identify and avoid phishing attacks. This training should cover topics such as spotting fraudulent emails and text messages, avoiding clicking on malicious links or opening infected attachments, and reporting phishing attacks to the IT department.
  • Using strong passwords: Passwords should be strong and unique. Passwords should be at least 12 characters long and include a mix of upper and lowercase letters, numbers, and symbols.
  • Keeping software up to date: Software updates often include security patches that can help to protect against known vulnerabilities. It is important to keep software up to date to ensure the latest security patches are installed.
  • Using a firewall: A firewall can help to protect a computer system from unauthorized access. Firewalls can be configured to block certain types of traffic, such as incoming emails or web requests.
  • Using antivirus software: Antivirus software can help to detect and remove malware from a computer system. Antivirus software should be updated regularly to ensure that it can detect the latest malware threats.
  • Using two-factor authentication: Two-factor authentication (2FA) adds an extra layer of security to logins by requiring users to enter a code from their phone in addition to their password. This can help to prevent unauthorized access to accounts even if passwords are compromised.
  • Being suspicious of unsolicited emails and text messages: If you receive an email or text message from someone you don't know, or if the email or text message seems suspicious, don't click on any links or open any attachments. Instead, forward the email or text message to the IT department for further investigation.


  • Use a spam filter: A spam filter can help to reduce the number of phishing emails that reach your inbox.
  • Be careful what you click on: If you're unsure whether a link is legitimate, don't click on it. Instead, hover over the link to see the URL at the bottom of your browser. If the URL doesn't match the website you think you're going to, don't click on it.
  • Be careful what you open: If you're unsure whether an attachment is legitimate, don't open it. Instead, forward the attachment to the IT department for further investigation.
  • Be aware of the latest phishing scams: There are many, so it's essential to be mindful of the latest ones. You can find information about the latest phishing scams on the websites of security organizations such as the FBI and the National Cyber Security Alliance.

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Brandon Phipps

Brandon Phipps


Brandon Phipps, owner of Second Star Technologies, specializes in Managed IT Services for SMBs in Bakersfield, CA. With over 23 years of experience, he offers expert solutions in cloud computing, cybersecurity, and network management. A committed community member and coach, Brandon excels in leading and innovating in tech and sports coaching. His dedication to local businesses and communities is evident in his hands-on, tailored approach to IT solutions.

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